The club trustees wish to offer a clear way to make a complaint about any element of service which the club offers, this includes formal RYA training and club sessions.
Any complaint should be made in writing via email to the main club address This email address is being protected from spambots. You need JavaScript enabled to view it..
Please offer as much detail as possible about your complaint, include any dates and times which may help us.
We will aim to acknowledge your email within 48 hours and aim to address your complaint within 2 week, however if the points raised require further investigation or a review at a committee meeting then it may take longer. We take all complaints seriously and will give a formal reply by email.